1.Do the earbuds charge via USB-C?
2.Can they each be used independently while the other charges?
Yes, the earbuds are charging in the charging case and the charging case is with USB-C port.
3.Can I adjust volume up or down from the earbud?
Yes, you can use each earbud separately. But please keep the other one in the charging case or turning off while using one earbud separately.
4.Can it play all sound on one earbud when we need to keep one ear free?
Yes, you can. Tap the control area twice of the Left earbud to turn up the volume, while tap the Right earbud three times to turn it down.
5.How long does it take to charge in the case?
6.Is there Google Assistant or Siri support?
Yes, you can. But please note that you can only use the corresponding functions that earbud has.
7.Do both earbuds have a microphone or just one of them?
Yes, it does not only support Google Assistant and Siri, but also support other local Android voice assistants that run on Samsung, Huawei, Xiaomi and more devices. You can hold the Left/Right earbud for 2 seconds to activate the voice assistant.
8.Does this have the ability to mute the mic during the call?
9.Do they slip out when running or exercising?
Both earbuds do have a microphone for clear call sound.
10.Are these earbuds capable of being used on 2 devices at the same time?
The earbuds come with three sizes eartips, S/M/L, if you have used the correct size for your ears, they should not slip out.
11.Can the case of the earbuds be used as a charger for other devices? Like the Sol wireless earbuds case can be used to charge my phone as well.
They can be connected individually. But if you mean both earbuds connected to both (two) devices at the same time, sorry, it cannot.
12.How sweatproof are these actually? I sweat a lot when I run/work out.
No, it can’t. This charging case does not support provide power to charge any other mobile devices.
13.Are there any connectivity issues?
These earbuds are featured truly IPX5 sweatproof rating which can against sweat, splashes and rain. No matter how hard you’re working out, it can provide an undisturbed listening experience for you.
14.Can I charge the charging case via my Samsung original wireless charging pad?
Spunky Pro is equipped with the latest Bluetooth 5.0, which can provide the most stable connection and user experience. Compared to Bluetooth 4.2 or 4.1, it has more stable signal strength for instant pairing and proven stable connectivity.
15.My Samsung S10 supports the reverse charge, can I charge the earphones through my phone?
Yes, you can. The charging case supports to be recharged through any Qi-enabled wireless charger. Place it down and charge it up, wirelessly.
16.Can I wear during the swim?
Yes, you can! And other phones support the reverse charge function, including Samsung S10+, S10e, HUAWEI Mate 20 Pro, P30 Pro also can charge the Spunky Pro wirelessly.
17.What should I do if Spunky Pro does not turn on automatically when I take the earbuds out of the charging case?
No, the Spunky Pro is only can resist sweat, splash and rain. It’s not recommended to wear them during the swim.
18.Both earbuds are turned on but only one earbud plays sound. How do I fix this?
Hold both the left and right earbuds for 3 seconds to turn on.
If this does not work, reset the earbuds according to the steps in the user guide.
Confirm the charging case has power (at least one LED lit up).
19.Will the earbuds shut off automatically?
Place both earbuds back in the charging case and close it, then take them both out and try again. If this doesn't fix the problem, try resetting the earphones (see “Failed to TWS Pair” in the user manual).
20.How long could I use after a full charge?
Actually, they will not. So please turn them off manually by holding for 5 seconds or put them back to the charging case when not in use to save power.
21.What’s the size of the charging case? Is it really pocket-friendly?
The earbuds can be used for 3.5 hours under middle-level volume. The protective charging case can provide an extra 4 times full charging for the earbuds, so plus the charging case, Spunky Pro can be used for up to 18 hours.
22.Can they pair with Xbox or PlayStation?
The diameter is 60 mm /2.36 inches while the height is 35 mm / 1.36 inches. It is small to be put in your jeans’ pocket as well as can be slipped into any bag easily.
No, they can’t. These earphones only can be used through Bluetooth connection.