1.Is the Bluetooth speaker waterproof?
2.Can I use it while charging?
The speaker can work from small water or splash in life, but it is not IP waterproof. So we recommend you don't use the speaker in or under water/rain.
3.Is it possible to connect 2 Tronsmart element t6 to the same device for stereo purpose?
We do not suggest using it while charging, it will harm the battery lifespan.
4.With an Android phone, it is very quiet despite phone volume and speak volume on full. Perfectly fine with an iPhone. Please advise.
The T6 Bluetooth speaker doesn't support paring two devices at the same time, but you can use a Bluetooth audio adapter which supports TWS (True Wireless Stereo) feature, you can check the product M1.
5.Is Tronsmart Element T6 compatible with Spotify? Thanks
We suggest that you can close all the back office Apps, and then open the music App you want to play. If still quit, please write to our customer service at email@example.com.
6.Is there a way to get the battery status of the speaker?
Yes, Tronsmart Element T6 speaker is compatible with Spotify. It is compatible with Bluetooth enabled smartphones, tablets and laptops.
7.Can I use quick charger 3.0?
Sorry, the T6 speaker doesn't support battery status showing. When the battery is in low status, it will remind you with voice "battery low".
8.Does T6 support TWS ?
Yes, you can use Quick Charge 2.0/3.0 power adapter to charge the speaker via a Micro-USB cable.
9.How can I switch the source? Such as: From Bluetooth to AUX?
The T6 Bluetooth speaker doesn't support TWS, you cannot pair two T6 speakers at the same time, but you can use a Bluetooth audio adapter which supports TWS (True Wireless Stereo) feature, you can check out the product M1. Or you can check our other speaker models which support TWS, check out the T2, Splash or Mega.
10.Hi! Does T6 have AUTO OFF function?
Turn off the bluetooth, use the AUX line to connect your phone to T6.
11.Is compatibile with Google mini? Thank you
12.Is it supported with Windows 10? And is it backwards compatible with Bluetooth v3?
It will auto off without connecting to Bluetooth after 10 minutes.
13.Element T6 wireless speaker - Are the batteries Lithium?
14.Can I switch songs from the speaker when it is in AUX mode?
Yes, it is supported with Windows 10. It is backwards compatibility with Bluetooth V3.
15.Hello, I have a problem with drivers or Tronsmart T6, my Windows can't find it. Bluetooth can find the speaker but it can't play because of drivers are not installed. Could you send me drivers for Tronsmart T6 for Windows 7 64 bit?
NO. You can only switch playbacks from the sound source end (cellphone, PC, tablet, etc.) in AUX mode. But you can switch songs via the speaker over Bluetooth Mode.
16.with my iPhone6S, when i connect it with bluetooth, i can't receive phonecall, what's the problem please? Quand je suis en Bluetooth avec mon iPhone6S et mon T6, les gens qui m'appellent tombent sur ma messagerie... mon téléphone ne sonne pas et quand j'appelle, le téléphone de mon correspondant, ne sonne pas non plus???
Please send your question to firstname.lastname@example.org. My colleague will help you.
17.Meu Tronsmart T6 não está pareando com nem um dispositivo. É possível atualizar o firmware dela?
Please make sure that the 'Phone Call' setting is ON over Bluetooth connection. You can go into Bluetooth settings to turn it on.
18.Hello,Does T6 have built-in microfone for free-hands?Do free hands function works fine?
1. Confirm the device you want to pair with the speaker that has Bluetooth capability.
2. And then Check if it has lower battery, speaker may need to be charged.
3. Inspect whether the speaker is in the status of searching for Bluetooth devices.
4. There may be too many Bluetooth enabled devices in the area, please turn OFF the Bluetooth function on devices you do not want to pair with the speaker.
After trying all solutions, the speaker still does not work, you can contact our customer service email.
19.Can I turn off the blue LED ring to save power?
Yes, Element T6 is equipped with a microphone for taking handsfree phone calls.
No, the blue LED ring light cannot be turned off individually.