1.How many hours should you charge Tronsmart Mega the first time?
2.When I receive the product immediately, it must be recharged? How many hours?
Regularly it takes about 4 hours to charge the Mega speaker to full. You don't need to charge it specially for the first time.
3.How do I know when my tronsmart mega is fully charged and how long does it take to charge ?
Yes, we recommend it charge it to full when you receive it.
4.How do I pair my Mega speaker with Macbook or iMac
The Mode button indicator will stay in red when the speaker is in charging condition, once fully charged, the light will go off. Regularly it will takes around 3~4 hours to be fully charged.
5.What Bluetooth codec is used in de Mega speaker: SBC, AAC, APTx?
6.I purchased the 40W Element Mega How do I charge it?
First turn on Bluetooth on your MacBook or iMac, then power on the speaker, and find the speaker on the list of your device, pair the speaker. If you cannot pair the speaker, you can hold the play/pause button until the LED light flash to reset pairing record, and restart Bluetooth on your MacBook, then try again.
7.Hello I'm interested in this speaker, but I'd want to know if it is possible to listen to music while charging the device? Thanks
You can use a normal cellphone charger(5V/1A) to charge the speaker, it would take 4-5 hours for a full charge, if using a QC charger(5V/2A or above) to charge it, time would be shorter, maybe 3 hours. We do not recommend connecting the speaker to a USB port on a PC for charging, current is too small.
The Mode button indicator will stay in red when the speaker is in charging condition, once fully charged, the light will go off. Please do not use the speaker while it's charging, it would be better for battery life.
8.I have a problem to Bluetooth connect with Windows 10 PC, pc not recognize Mega.
Yes, it can play music while charging, but we don't recommend using it like that, it will harm the battery life and decrease the lifespan of the speaker.
9.Hi chaps, got one love it. Is is possible to pair 2 of these with the same device at the same time....
First, you need to clear the pairing records. You can hold the play/pause button until the LED lights flash, then turn on the Bluetooth of your Windows 10, wait for the PC to search for the speaker Bluetooth signal, once the speaker is on the Bluetooth devices list, pair it.
10.40 Watt is maximum output ?? Or is it 40 Watt RMS ???
Yes, that is TWS Mode, and it is only available over Bluetooth and you’ll need two of the speakers to work together. Check below:
Step 1: Turn on the two speakers and hold the Mode button on one speaker
(not both of them) for 3 seconds till you hear voice reminder,then they will pair with each other automatically.
Step 2: Activate the Bluetooth function from your Bluetooth enabled device end, scan “Tronsmart Element Mega” and pair, once successfully connected to your device, you can hear the sound come from the two speakers.
Please check the google drive link below, it’s a short clip to demonstrate the procedure: https://drive.google.com/file/d/16XJ-I4Qs8QWJX0B4UqS6FaLHSgS6_cdq/view
11.Is there an app for use a mega?
40W is the maximum output.
12.Hello, I have a product query Tronsmart Element Mega Bluetooth Speaker, what music formats it plays mp3, flac ...?
No, there isn't an App for mega, but you can control the music/operation with Mega touch control or your music Apps.
13.I would like to download the owners manual for Mega Tronsmart or can it be sent please. Thanks
On Bluetooth mode, it can support the formats that can be played on your device.
On TF card mode, it supports MP3, WAV, APE, FLAC. Sampling rate is 44.1k, bit rate is 1411kbps.
14.I bought 3 of the tronsmart element mega 40w, my question is can you use them while charging? Thanks
You can download the user manual on the product page, there is a user manual tab. Or you can go to the user manual download page.
15.I have the tronsmart mega. Can I use tws to pair 4 of them. I have two paired and I want two more.
We do not suggest using it while charging, it will harm the battery of the speaker and decrease the lifespan of the speaker.
16.I can't recharge my speaker either through the mains or via my laptop. Please advise.
Sorry, at present it is supported to pair two Mega together only.
17.Is there a problem if it is recharged with a portable battery? (power bank)
You can write to our Customer Service team at firstname.lastname@example.org for warranty service.
18.It is possible to see the battery level, or when it needs to be charged.
No, the speaker can be charged via a Power bank. Make sure the charger has VoltiQ or smart current detecting features, so it can deliver the current the speaker needs and charge it fast and safely.
19.Where is the mic? I tried using it on a call but the other end couldn't hear me well.
Yes, there is the battery level indicator icon on the iPhone top screen bar.
20.I need help. What I have to do if the "mode" flashs during the charge?
Mic situation is at the green circle. After connecting Bluetooth, you can choose your phone or Mega to speak. Please select the correct one.
21.Can I switch songs from the speaker when it is in AUX mode?
Please use other cable to charge. If you still have this problem, please email email@example.com
22.Can the lighted input panel light be turned off?
NO. You can only switch playbacks from the sound source end (cellphone, PC, tablet, etc.) in AUX mode. But you can switch songs via the speaker over Bluetooth Mode.
23.Need drivers for windows 7 and windows 10. And password for windows 10. Ask for drivers you can't find, and they are not available for download here
Sorry, it can not be turned off at present.
We can’t supply any drivers. The Bluetooth A2DP/HSF drivers may be required to play stereo sound via Bluetooth connection. But the driver is actually needed for the Bluetooth module on your PC, instead of the speaker. The different Bluetooth module may require different drivers. Please contact your PC or Bluetooth module's manufacturer for the driver update.